I'm a cheerful Scottish experience designer, and this is my wee corner of the web.
I fight for the users.
Spurring 20% of monthly active users to take action on their credit, while shaping the purpose of a new product squad
Weekly Customer InterviewsEstablishing a continuous, lightweight research habit to broaden our customer knowledge
Miniature PaintingMaking tiny armies for tiny battles
Three Weeks in IranRecounting a three week coach tour of Iran with a dozen Kiwi pensioners
June 4th, 2022
Design Sprint Training from People MakeJuly 14th, 2019
'Dark Times for Dark Patterns' at SXSWMarch 28th, 2016